Technical Service Representative (TSR)

[eBusinessbpo]

Ebusiness BPO, Inc. is a fast growing call center and outsourcing firm based in Cebu City, Philippines. We offer a wide range of voice and non-voice outsourced campaigns such as telemarketing, customer service, technical support, backend office management, data entry and transcription. Our clientele market covers North America, United Kingdom, Canada and Australia.


We are currently hiring for:

TECHNICAL SERVICE REPRESENTATIVE for CEBU

Job Responsibilities:

1. Provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.

2. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.

3. Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;

4. Diagnose and resolve technical hardware issues

5. Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business

Qualifications:

1. Candidate must possess at least a Vocational Diploma / Short Course Certificate,
Bachelor's/College Degree , any field (IT related course is an advantage)

2. At least 1 year experience as a TSR

3. Excellent English communication skills

4. Keen to details

5. Must be sharp and aggressive

6. Computer-literate with at least 45wpm typing skills

7. Willing to work night shifts

8. Full time positions

For more information about our company, visit our website:
http://www.ebusinessbpo.com

How to Apply:

For faster application process, please visit one of our offices:

FOR MINDANAO APPLICANTS:
Location: B-11 2nd Floor Lifestyle District, Corrales Extension Brgy. 23, Cagayan de Oro City
Recruitment Office hours: 10 am – 7 pm
Phone: (088) 880-3760
Mobile: 0917-301-0626

FOR CEBU APPLICANTS:
Location: 15F Cebu IT Tower, Cebu Business Park (Beside Ayala PUV Terminal and across from Pag-ibig building)
Recruitment Office hours: 8 am to 5 pm
Phone: (032) 318-4287
Mobile: 0917-311-3979
eBusiness BPO Inc :: An offshore Contact Center, Call Center, BPO, Business Process Outsourcing
www.ebusinessbpo.com