KENNY LLOYD R. VALLENTE
Cell: +639754439432
Email: kenRedz15@gmail.com
Kenny_Redz15@yahoo.com
facebook page: kenRedz Vallente
PROFESSIONAL SUMMARY
Highly experienced PC technician with strong background in software/hardware computer repair (field and lab) and IT network system administration. Qualified for the following:
• Troubleshooting, analyzing and repairing problems of computer elements such as desktop computers, laptops and various components/peripherals of an IT network.
• Performing computer installation and operating system configuration in designated networks.
• Administering and monitoring performance of LAN/WAN network using remote connection tools.
TECHNICAL SKILLS: COMPUTER HARDWARE AND SOFTWARE APPLICATIONS
• Operating Systems – Win XP, 7, 8,10, NT, 2013,based OS
• Microsoft Office suites – 2003/2007/2010/2013
• Antivirus and firewall
• Various types of PC hardware such as, Dell, HP, Acer, ASUS, Toshiba and etc.
KEY SKILLS AND STRENGTHS:
• Efficient troubleshooter and problem solver.
• Customer service oriented: Ability to serve and communicate with different types of customers efficiently.
• Effective time management – Can solve complex system problems in minimum time.
JOB EXPERIENCE:
FREELANCE Feb 2011 to Present
Computer Technician
• Provide on-site computer repair services to small business and private customers.
• Diagnosed software issues, installed update or new software, and removed malicious programs.
• Consulted with customers regarding technological needs as well as technical problems.
• Disassembled system on-site to diagnose issues and make selected repairs.
• Resolve selected issues with smart phones and tablets.
EDUCATON AND QUALIFICATIONS:
• Technical training course [related fields]
• National Certificate II in Computer Hardware Servicing
• High School Diploma